Refund policy
Refund Policy
We want you to love your jewelry. If you're not completely satisfied, we accept returns within 7 days of delivery.
To be eligible for a return:
- Items must be unused and in their original condition
- Contact us within 7 days of receiving your order to initiate a return
Return shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be responsible for lost returns.
Non-returnable items:
- Custom or personalized orders are final sale and cannot be returned or exchanged
Once your return is received and inspected, we'll process your refund to the original payment method within 5–7 business days.
Questions? Contact us at [your email address].